Kuala Lumpur, 14 February 2025 – Vietjet has once again soared to new heights, securing the prestigious title of “World’s Best Ultra Low-Cost Carrier” for 2025. This accolade, awarded by AirlineRatings.com, the globally recognized airline safety and product rating website, underscores Vietjet’s commitment to delivering affordable, high-quality air travel while maintaining exceptional customer satisfaction.
This marks another milestone for Vietjet, which has consistently been recognized by AirlineRatings for its innovative approach to low-cost travel. The airline has redefined the ultra-low-cost carrier model by combining competitive fares with a reliable and customer-focused service. Vietjet’s modern fleet of A330s and A321s, coupled with its expanding flight network, has made air travel more accessible to millions of passengers worldwide.
In addition to its affordability, Vietjet has been praised for its pioneering products, including a Business-class service that offers a premium experience for travellers. The airline’s dedication to safety, efficiency, and customer care has earned it a seven-star safety rating from AirlineRatings, the highest possible ranking in aviation safety. Vietjet has also been consistently named one of the world’s Top 10 safest and best low-cost airlines.
A Testament to Excellence
Sharon Petersen, CEO of AirlineRatings, commended Vietjet’s achievements, stating, “Vietjet has mastered the art of delivering exceptional value to passengers, combining competitive fares with a reliable and innovative service model. Their ability to make air travel accessible to millions without compromising on safety or efficiency sets them apart. In addition to this, our onboard reviews have noticed time and time again the dedication of their crew to help all passengers, and that is something we highly regard.”
Vietjet’s success is further highlighted by its previous recognition as the “Value Airline of the Year” in 2022. The airline continues to pride itself on providing joyful and affordable connectivity through its modern, fuel-efficient fleet and the exceptional service delivered by its professional cabin crew.
Expanding Horizons for Malaysian Travelers
For travellers in Malaysia, Vietjet offers convenient daily flights from Kuala Lumpur to both Hanoi and Ho Chi Minh City, Vietnam’s two largest cities. This connectivity not only strengthens ties between the two nations but also provides an affordable and reliable travel option for passengers.
A Global Celebration of Excellence
The World’s Best Airlines Awards, hosted by AirlineRatings since 2013, celebrate excellence in the aviation industry. Airlines are rigorously evaluated based on their offerings to passengers, with categories ranging from safety and innovation to customer service and value. This year’s awards also recognized other industry leaders, including Korean Air, Qatar Airways, Air New Zealand, Emirates, and Etihad.
Vietjet’s latest achievement reaffirms its position as a trailblazer in the aviation industry, setting new standards for ultra-low-cost carriers worldwide. As the airline continues to expand its network and enhance its services, passengers can look forward to even more affordable, safe, and enjoyable travel experiences.
About Vietjet
Vietjet is a leading ultra-low-cost carrier dedicated to making air travel accessible to everyone. With a modern fleet and a commitment to safety, efficiency, and customer satisfaction, Vietjet has become a favourite among travellers worldwide. The airline continues to innovate, offering affordable fares and premium services, including its acclaimed Business-class option.
