May 2024

Technology and American Airlines’ Information Technology (IT) team are essential to improving the customer experience and bolstering operational resilience as the airline gets ready to welcome over 72 million passengers this summer. According to Ganesh Jayaram, Chief Digital and Information Officer at American Airlines, “Over the past few years, American has focused on driving an enterprise-wide tech-first…

Following a London flight earlier this week that resulted in one passenger dying and others injuries, Singapore Airlines Ltd. has strengthened its policies regarding cabin service during turbulence.  After Flight SQ321 unexpectedly lost altitude on Tuesday and had to make an emergency landing in Bangkok, the airline said on Friday that it is adopting a “more…

At a press conference in Beijing on Thursday, vice-chairman of the Xizang autonomous region Xu Zhitao announced that the region will expand its international flight routes, enhance its inbound tourism routes and products, and enhance entry, language translation, and payment services to draw in more foreign visitors to enjoy its stunning natural landscapes and distinctive ethnic culture.  According…

In conjunction with Visit Perak Year (VPY 2024), Perak is working with stakeholders in the HongKong tourism industry to draw visitors from the region, according to State Tourism, Industry,Investment and Corridor Development Committee chairman Loh Sze Yee. According to Loh, a lot of people might be unaware that Ipoh has a very strong brand in…

MALAYSIA- Showcasing the newest travel offers to the West Asian market and cementing tourist links, tourist Malaysia recently wrapped up an important sales mission to Oman and Qatar. A diversified delegation of twenty-three Malaysian travel and hospitality providers was put together by Tourism Malaysia for this expedition. Twelve travel businesses, eight hotel companies, and a state government representative were…